​

 

At Arvia, each item is made to order to ensure quality and reduce waste. Because of this production process, all sales are considered final except in cases of defects or fulfillment errors. All sales final due to the custom, made-to-order nature of our products, we do not accept refunds, returns, or exchanges for: Incorrect size selection change of mind or buyer’s remorse color or design preferences, delays caused by shipping carriers. Please review product descriptions and sizing charts carefully before placing an order. Damaged, defective, or incorrect Items If you receive an item that is damaged, defective, or incorrect, we’re happy to make it right. To request a replacement or refund: Contact us within 30 days of delivery Provide your order number Include clear photos of the issue. Once reviewed and approved, we will issue a replacement or refund at no additional cost. Refund processing approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider. Lost packages if a package is marked as delivered but cannot be located, please contact the shipping carrier first. Arvia is not responsible for packages lost after confirmed delivery. Incorrect address Arvia is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Refunds will not be issued in these cases. Contact us If you have any questions about this Refund Policy, please contact us at: Email: (arviaapparelassistance@gmail.com)